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FREE DELIVERY ON ORDERS OVER £19

FAQs

Happi Product Questions

 

Where can I buy Happi products?

Happi Chocolate is available right here, as well as at:

Selfridges

Ocado – coming soon!

Holland & Barrett – coming soon!

WH Smith – coming soon!

As well as all of our incredible independent retailers. We are currently building a map of our independent stockists – watch this space...

 

Are your products dairy free?

All of our recipes are dairy-free, however our factory does handle dairy products so we can't guarantee this. Because of this our products are not suitable for milk allergy sufferers.

 

Are your products soya free?

Yes, we use Sunflower Lecithin instead.

 

Are your products nut free?

All of our recipes are nut-free, however our factory does handle nuts so we can't guarantee this. Because of this our products are not suitable for nut allergy sufferers.

 

Are your products gluten free?

All of our recipes are gluten-free, however our factory does handle wheat so we can't guarantee this. Because of this our products are not suitable for wheat allergy sufferers.

 

Do your products contain sugar?

Yes, Happi Chocolate contains sugar – but 35% less than other leading Milk Chocolate brands.

 

Are there cross contamination risks in the factory?

Whilst Happi Chocolate is made on a dark chocolate line with a full clean down before and after production, the factory it is made in also handles milk, soya, nuts, peanuts and wheat.

 

Are you organic?

Our products are not certified organic, however our farmers and growers work to increase the biodiversity throughout the regions of Colombia in which they grow. To read more about them and their work please follow the link to see the Luker Chocolate Sustainability report.

 

Is your packaging recyclable?

Yes! Our cardboard packets are fully recyclable and the inner wrap is made from plant material (Natureflex) so can be home composted. For more information please follow the link that explains everything you need to know about Natureflex.

 

 

Delivery Questions

 

How long will my order take to be delivered?

Standard shipping uses DPDs next day delivery, although due to the current strain on the delivery services and need for social distancing deliveries can take up to 3 days.

 

How much does shipping cost?

£3.50.

Orders over £19 qualify for free shipping.

 

Do you ship abroad?

For shipping to non UK addresses, please email orders@happifreefrom.com and we will get a quote arranged for you.

 

Other

 

Where does your chocolate come from?

We buy our chocolate from Luker Chocolate, a family-owned business in Colombia who have been growing cocoa for over 100 years. They guarantee that their chocolate is slave- and child-labour free, and their farm-to-bar method ensures a transparent and ethical supply chain.

 

Who’s your artist?

It’s the one and only Lee! Read more about our homegrown legend.

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